He knew how to create a well-rehearsed team that delivers optimal results. So he established the following rules in his teams:
- It's not as bad as it seems. Tomorrow morning things will look different again. If you leave the workplace in the evening with a positive attitude, this not only affects your own attitude, but also that of the employees.
- Get angry - and then overcome your anger. Everyone gets angry at times. This is normal and healthy. It has been my experience that staying angry is not helpful.
- Don't identify so much with your work that a professional failure becomes a personal one. Realize that the fault was not in you, but in your work.
- It is possible. Approach every task with optimism and enthusiasm. Don't surround yourself with people who constantly doubt.
- Think carefully before making a choice. You will have to live with the consequences of your decisions. Some wrong decisions can be corrected, others will accompany you permanently.
- Don't let adverse circumstances prevent you from making the right decision. Outstanding leadership qualities are often a question of good intuition. Before making difficult decisions, use the time to gather the information necessary for this intuition.
- You cannot make other people's decisions. And shouldn't let anyone else make your decisions. Decide what you think is right, not what others would like you to do.
- Keep an eye on the little things. Good leaders have a flair for the little things in life - for what is not immediately apparent.
- Share appreciation. Recognition and appreciation are just as important to people as eating and drinking.
- Stay calm. Be polite. Very few people are able to make correct, sustainable decisions in a turbulent atmosphere.
- Have imagination. Be demanding. Employees need to know what their managers are up to and why. People who can lead create visions, tasks and goals.
- Pessimism and fear are not good advisors. Taking advice from them is a waste of time and energy.
- Perpetual optimism is a power multiplier. Those who believe in their success will also convince their employees.